Our advanced, script based system allows our agents to seamlessly handle calls as if we were an employee of yours. All that is needed is some basic company info, a script with any questions or data that needs collected from callers, and how the messages should be sent to your staff.
Outbound: Satisfaction Surveys / Reminders
Interested in hearing some feedback from your customers? Or interested in having our agents remind your customers of their appointments? We can handle both of those things through our outbound dialing. All that is needed is a list of questions/statements, contact list, and specific times that we can reach out. If you want to offer top notch service and look extremely professional, this feature will do your business wonders!